Hell Is Us players encounter a tricky puzzle when they reach Vitalis Home in Jova Village. This mystery requires finding a secret door code in the basement. The puzzle rewards players with valuable items and weapons that help with the game’s challenging exploration.
The basement door puzzle happens after players rescue Victor Gaz from the ON convoy. Once you have the house key, you need to search for clues to unlock the secret vault hidden beneath the home.
Finding the Hell Is Us Vitalis Home Code

The basement door code in Hell Is Us is 3-2-1-7-1-3. This six-digit combination unlocks the secret vault that contains powerful weapons and important items. Before you can use this code, you must first collect several photographs and clues from around the house.
To solve the puzzle naturally, start by exploring every room in Vitalis Home. Check the living room, bedroom, and cellar for photographs. Each photo contains a number that forms part of the final code. One photograph will not show a number but instead provides a clue about where to find the missing digit. This clue points to a green toy car located in the cellar, which has the final number painted on its side.
After collecting all photographs, head down to the lower basement through the hole in the cellar floor. You will find a wall with rectangular spaces where the photos need to be placed in a specific order. The correct sequence is pregnant couple, mother with toddler, and child in a toy car. Once the photos are in place, interact with the keypad on the right wall and enter the code 3-2-1-7-1-3.
Hell Is Us Vitalis Home Puzzle Rewards and Benefits

Opening the secret vault gives you access to several valuable items. Inside the hidden room, you will find the Vigil Note, which contains important story information. The Lymbic Greatsword provides a powerful weapon option for combat situations. Players also receive multiple Glyphs, including Perfect Guard, Lingering Pain, Rage Spike, Frightful Ambush, and Delirium.
The vault contains additional items like the Lymbic Rod and Lymbic Chest. These items help with character progression and provide advantages in the dangerous world of Hadea. The mystery box also includes the Acasa discovery, which marks your progress in uncovering the game’s secrets. For players who enjoy action-adventure games with puzzle elements, this type of exploration reward system adds depth to the gameplay experience.
After discovering everything in the secret room, take the ladder back to the main area and speak to Victor Gaz outside. With Victor safe and back home, he opens his blacksmith services for crafting and upgrading Tomes. This becomes a vital function for character development throughout the rest of your journey. Much like other games that focus on exploration and mystery, the puzzle system in Hell Is Us rewards careful observation and thorough searching.